With the import of goods to the EU in general, and in my case ayurvedic herbal medicines, it is sometimes challenging concerning the customs clearance. Delays can occur, or unexpected taxes added, but the great thing about shopping at MyUniqueBasket is if any inconvenience is met, my experience is that, they always jump on it and have solved each situation to great satisfaction. So, five stars for customer care. As for the products, these always have met my expectation. Will buy again.
My order arrived a few days earlier then expected and I'm pleased with all my purchases. Everything was packaged suitability and undamaged. I'm more than happy to continue shopping with them
Order support and follow up! Very prompt and efficient follow up of the order. Some items weren?t delivered but the support team worked on it and refunded the amount promptly. This means we can use MyUniqueBasket store and expect great service always.
MyUniqueBasket team is totally committed to customer satisfaction and they go way above than what they promised. Meaning they care for your feedback and they take it so seriously. Most of my purchases are into Indian Sweets and they have partnership only with top vendors with highest quality. Freshness, taste and speed to deliver is what i am extremely impressed. Of course they are little expensive. But they demonstrate value for money in their end to end service where one can justify for the price we pay. Perfect and 100% satisfication.
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