Guarantee Policy

Guarantee – https://www.myuniquebasket.com Online Store. Ships to any town / city / place in the United States of America & worldwide.

We aim to provide genuine and quality products sourced from verified vendors. If an item is delivered damaged, incorrect, or not as described, customers may raise a return or refund request within the applicable timeline outlined below. All claims are reviewed as per our Guarantee Policy.

Non-delivery of goods:

If the goods are not delivered, https://www.myuniquebasket.com will take action immediately after you have registered your query. If the dispute cannot be resolved, https://www.myuniquebasket.com may issue a refund of the advance payment upon approval of the claim.

Return Policy:

• Eligible products may be returned within 7 days from the date of delivery.
• Items must be unused, unopened, and in original packaging.
• Perishable goods, food items, and consumables are not eligible for return due to safety and hygiene regulations.
• Return shipping costs are borne by the customer unless the item received is damaged, defective, or incorrect.

Refunds:

• Once an eligible return or cancellation is approved, refunds are processed to the original payment method.
• Refunds are typically completed within 7–10 business days after approval.
• Shipping charges are non-refundable unless the item received is damaged, defective, or incorrect.
• A cancellation or refund processing fee of up to 10% may be deducted, where applicable.

Partial Refunds:

In case of non-delivery, customers are requested to register a support query. Upon verification, and if the issue cannot be resolved, refunds may be issued for the affected order or items, subject to approval.

International Orders:

• Customers are responsible for return shipping costs for international orders unless the item is defective or incorrect.
• Customs duties and taxes are non-refundable.

All timelines and eligibility are subject to verification and applicable vendor terms.