Frequently Asked Questions

1. What does My Unique Basket offer?

https://www.myuniquebasket.com makes it possible for you to procure Indian branded beauty and health herbal / Ayurvedic products, leisure, and lifestyle products online. Especially for people living outside India, finding genuine Indian products is a challenge. https://www.myuniquebasket.com addresses this challenge by making Indian products available at the press of a few buttons.

We focus on customer satisfaction, prompt delivery, and authentic quality. All products are door delivered and backed by a 100% satisfaction guarantee.

2. Can I phone or fax my order?

Yes. You can send an email or WhatsApp message with your required products. We will send a payment link to complete your order using Credit / Debit cards via our payment gateway CCAvenue.

3. What is the minimum and maximum purchase?

There is no minimum or maximum purchase limit. However, for safety reasons, we may request additional verification before shipment.

4. Which credit cards does the portal accept?

We accept MasterCard, Visa, American Express, and Discover cards. Customers may also transfer funds directly to our bank account or via Western Union.

5. Is my credit card number secure?

Yes. All credit card details are processed using SSL encryption. Transactions are fully secure and encrypted before transmission.

6. Does the portal use SSL encryption?

Yes. Sensitive information is encrypted using SSL during checkout. All modern browsers support this standard.

7. What is a shopping cart?

A shopping cart allows you to add items you wish to purchase and proceed to checkout, similar to a physical store cart.

8. How do I know my order was registered?

After placing an order, you will receive an email confirmation. If changes are required, contact us within 1 working day.

9. Are items shipped exactly as shown?

Product images are sourced from vendors. Specifications like weight, size, and color are approximate and may vary slightly.

10. From where are the items bought?

All products are procured from India through strategic vendor partnerships.

11. Delivery time after payment?

Shipping takes 24 hours to 7 days based on availability. Transit time is typically 5–8 working days depending on destination.

12. Shipping destinations?

We ship to United States of America and worldwide.

13. Mode of delivery?

International Air Mail / Courier Partners (FedEx, DHL, TNT, etc.) with free or express shipping.

14. Order status meanings?

Processing: Order placed
Shipped: Order dispatched
Cancelled: Payment or delivery issue

15. Cancellation & refund?

Orders can be cancelled within 24 hours before shipment. Refunds are processed after applicable deductions.

16. How do I contact you?

Email us at orders@https://www.myuniquebasket.com